Frequently Asked Questions
Everything you need to know about your Momanda shopping experience.
How can I track the status of my order?
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number and a link to monitor your shipment's progress in real-time.
What is Momanda's return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our Returns Center to initiate a request and receive a prepaid shipping label.
How do I ensure I choose the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your own to ensure a perfect fit, as sizing can vary between collections.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Do you offer international shipping?
Yes, Momanda ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and selected service level.
Are Momanda garments ethically produced?
Sustainability and ethics are core to our brand. We partner exclusively with certified manufacturers who ensure fair wages, safe working conditions, and use eco-friendly materials whenever possible.